Items purchased through goincase.ch

After 30 days, we cannot accept returns for any reason other than defects.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

To return an item:

  1. Pack and return the item in the original packaging and shipping box, if possible.
  2. Include the original packing slip and your reason for return.
  3. Address package to:
    publikdomain GmbH
    Attention: Incase Returns
    Hermetschloostrasse 75
    CH-8048 Zürich
  4. Ship via carrier of your choice (sorry we don’t pay for that).
  5. Send your order number and tracking number to returns@goincase.ch

Incase warrants our products against defects in materials and workmanship for a period of one (1) year from the date of original purchase. Please see our warranty for further details.